Notarizing Documents the Easy Way
Whether for an affidavit, a healthcare directive, estate planning documents, or any other important document, obtaining notarization is an effective and sometimes required way to validate the document’s authenticity. Still, the process can also be a hassle. Even with fewer people coming into the branch for this service, the demand for notarization is as high as ever. That means credit unions need to offer notary services in ways that meet their members whenever they are ready and wherever they are.
Employing Virtual Notary Technology
Faster and easier notarization technology is the path forward. Fintech innovation is equipping credit unions to help their members fit this essential task into busy schedules. In fact, notary via video banking has become more and more expected within the financial services industry, helping members avoid the time and travel associated with seeking out in-person service.
The Real Video Banking Difference
Our partners at Eltropy offer an outstanding example of this technology with their patented digital notary product, Video Notary.
Some financial technology companies and their partnering financial institutions offer video chat services rather than true video banking. While video chat technology can hinder communication, video banking replicates a credit union branch via video, including servicing of new accounts, loans, and even high-dollar check deposits.
“The key differentiator with Eltropy is we’re not just doing video chat; we’re enabling services that have historically been available only in physical branches,” said Eltropy Chief Product Officer Jed Taylor of Video Notary.
The video component of the fintech solution makes it easier for the credit union staff to provide better service, which is key in maintaining member relationships. The technology can also be integrated right into the credit union’s digital communications platform for a more seamless user experience.
The Value of Video Notary
Because notary services are so essential and in high demand, it’s essential to make them more easily available to credit union members who may otherwise seek the service elsewhere. Video Notary enables members to more easily obtain notarization regardless of where they are – even when on-the-go.
“These innovations will not only enhance the communications experience of credit unions,” Taylor said, “but will save valuable time, money, and resources for individuals and families looking for anytime, anywhere access to digital financial services, personalized to their needs.”
As Curql Collective continues to seek out and partner with trailblazing fintech innovators in the credit union space, our portfolio company Eltropy plans to devote considerable research and development resources to further innovations like Video Notary for the benefit of credit unions and their members.
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